Data Deletion

How to request deletion of your data from Duevra.

For practice owners

Practice owners can delete client data directly within the app:

1. Navigate to the client detail page
2. Click "Delete data (GDPR)"
3. Confirm the deletion

This permanently removes:

• The client record and all associated personal data
• All jobs, checklist items, and reminders
• All documents from Supabase Storage
• All approval records
• All notes, contacts, and activity logs
• The portal user account (if one was created)

Files previously synced to the practice owner's Google Drive are not deleted automatically — the practice owner can remove these from their Drive account directly.

For practice owners requesting account deletion

To delete your entire practice account and all associated data, email support@duevra.com from the email address associated with your account. We will process your request within 30 days.

For portal users (clients)

If you are a client who has used the Duevra portal and wish to have your data deleted, please contact your accounting practice directly. They can delete your data using the in-app deletion tool.

Alternatively, you can email support@duevra.com and we will assist in coordinating the deletion with your practice.

Data export

Before deletion, practice owners can export a complete copy of any client's data in JSON format from the client detail page using the "Export data" button.

What is not deleted

• Files in the practice owner's Google Drive (managed by the practice owner)
• Emails already sent via Resend (these are retained by the email provider per their policy)
• Anonymised usage analytics (if any)

Contact

For data deletion requests or questions, contact: support@duevra.com